Start with support
Customers should contact Globalis Home before returning an item so the order, product condition, and next step can be reviewed.
Returns
Returns & Refunds
This draft structure keeps the return policy clear without making unconfirmed promises. Exact dates and refund rules should be added before launch.
Product condition
Returned items should be unused, clean, complete, and kept with original packaging when required by the final return policy.
Items to review carefully
Damaged, missing, used, customized, or incorrectly ordered products may need manual review before a return or refund decision.
Policy confirmation needed
Final return windows, refund timing, return shipping responsibility, and excluded items should be confirmed before this page is published.