Shipping policy

Contact Information

Last updated: June 1, 2026

If you have any questions about your order, shipping, returns, products, or our store policies, please contact KSSKSS using the information below.

Store Name

KSSKSS

Website

globalisqq.com

Customer Support Email

globalisqq@gmail.com

Customer Support Hours

Monday to Friday, excluding public holidays.

We usually respond to customer inquiries within 1 to 3 business days.

Order Support

For order-related questions, please include your order number, the email address used at checkout, and a clear description of your issue.

This helps us locate your order and respond more efficiently.

Product Support

For product-related questions, please include the product name, product page link, color, size, quantity, and any photos or videos that may help us understand your question.

Shipping and Tracking Support

For shipping or tracking questions, please include your order number and tracking number, if available.

Return and Refund Support

For return or refund requests, please contact us by email before sending any item back.

Please include your order number, product name, reason for return, and clear photos if the item arrived damaged, defective, or incorrect.

Do not send items back without contacting us first. Unauthorized returns may not be accepted.

Business and Partnership Inquiries

For business, wholesale, supplier, or partnership inquiries, please contact us by email and include a clear subject line.

Important Notice

Please make sure that your email address is entered correctly when contacting us. If your email address is incorrect, we may not be able to reply.

We do not provide customer support through unofficial channels. For reliable support, please contact us by email.

Contact

Store: KSSKSS
Website: globalisqq.com